Last Updated: June 26, 2026
At our store, we are dedicated to providing a safe, secure, and transparent shopping experience. This Payment Policy explains how we protect your payment information and maintain the highest standards of security on our website.
1. Secure Transactions & Encryption
All transactions on our site are conducted through secure, encrypted channels using industry-standard SSL (Secure Socket Layer) technology.
- This ensures that your payment and personal data remain strictly private and protected throughout the checkout process.
- We use advanced encryption protocols to safeguard your financial details during transmission, preventing unauthorized access.
2. Industry Standards (PCI DSS Compliance)
Our store fully complies with the Payment Card Industry Data Security Standards (PCI DSS).
- Our payment gateway systems are regularly monitored to ensure maximum security for your cardholder data.
- We utilize industry-standard tokenization, meaning your actual credit or debit card details are never stored on our servers, eliminating security risks.
3. Accepted Payment Methods
We accept a variety of secure and trusted payment options for customers within Germany:
- Credit / Debit Cards: Visa, Mastercard, American Express, Maestro.
- Digital Wallets & Online Payments: PayPal, Apple Pay, Google Pay, Sofort / Klarna (where available).
Note: All transactions are processed strictly in Euros (€ / EUR).
4. Payment Terms & Authorization
- Order Confirmation: You will receive an automated digital receipt via email immediately after a successful transaction.
- Authorization: Payment is charged at the time of order placement. Orders enter processing and dispatch after successful authorization from your payment provider.
- Failed Transactions: If your payment is declined, please verify your payment details, ensure sufficient funds, or try an alternative payment method.
5. Fraud Protection & Verification
To protect our customers and maintain store security, all orders undergo standard automated billing and security checks. In the event of any data mismatch or security flag, we may contact you promptly to verify your details before processing the order.
6. Refunds & Billing Disputes
- Refunds: Approved refunds are issued directly to the original payment method used during checkout. In compliance with our Return & Refund Policy, please allow 5–10 business days for the credit to officially reflect on your account.
- Billing Issues: If you notice any billing errors or have questions about a charge on your statement, please contact us directly at info@glamvish.shop so we can resolve the issue immediately.
7. Customer Contact Information
If you have any questions regarding payments, billing, or our secure checkout process, please reach out to us:
Business Hours: 9:00 AM – 4:00 PM (Monday – Friday) CET / CEST
Email: info@glamvish.shop
Business Address: Rheingasse 7, 53113 Bonn, Germany
