Return & Refund Policy

Last Updated: June 26, 2026

At our store, we want you to love what you ordered. If you are not entirely satisfied with your purchase, we’re here to help. By shopping with us, you agree to the following transparent and customer-friendly policies.

1. Return Policy

Return Eligibility

We accept return requests within 30 days of delivery. To be eligible for a return, the item must be unused, unworn, and in its original packaging with all tags and accessories included.

  • Non-returnable items: Final Sale products, personalized/custom-made items, and health or hygiene-related products that have been unsealed.

Return Shipping & Handling Costs

  • Customer Responsibility: Customers are responsible for paying the return shipping charges for changes of mind, incorrect color selection, or wrong product orders.

  • Store Responsibility: If the item was defective, damaged, or shipped in error, we will fully cover the return shipping costs.

  • No Restocking Fees: We do not charge any restocking or handling fees for returned items.

How to Start a Return

To initiate a return, please follow these simple steps:

  1. Contact Us: Email our customer support team at info@glamvish.shop with your full name, order number, and reason for return.

  2. Ship Your Item: Securely pack your item and ship it to our official business address listed at the bottom of this page. We highly recommend using a trackable shipping method for your safety.

2. Shipping, Taxes, and Fees Policy

Shipping Fees

Our shipping charges are calculated per quantity and will be clearly displayed at the checkout before you make a payment:

  • Standard Shipping: $5.00 per quantity for standard items.

  • Heavy Product Shipping: $10.00 per quantity for heavy or bulky items.

Sales Tax

All applicable sales taxes are calculated automatically at checkout based on the customer’s specific location, zip code, and state regulations. The final tax amount will be clearly shown on the checkout page before confirming your order.

3. Refund Policy

Refund Process & Timing

Once we receive and inspect your returned item (usually within 2–3 business days), we will process your refund immediately.

  • Timeline: Approved refunds will be credited back to your original payment method within 5–10 business days. It may take a few additional days to reflect on your bank statement depending on your financial institution.

  • Shipping Charges: Original shipping charges (including the $5 standard or $10 heavy shipping fees) are non-refundable unless the item arrived damaged or defective.

Damaged or Defective Items

If you receive a damaged, defective, or incorrect item, please notify us as soon as possible at info@glamvish.shop. Please provide your order number along with clear photos or videos of the issue. We will quickly arrange a replacement at no additional cost to you, or issue a full refund including shipping charges.

4. Exchanges & Cancellations

  • Exchanges: We currently do not offer direct exchanges. Please return your original item for a refund and place a new order for the desired item through our website.

  • Cancellations: Orders can be canceled free of charge before shipment. Once dispatched, the standard return process applies.

5. Customer Responsibility & Errors

Please double-check your order details (color, style, quantity, and shipping address) before checkout. Our store is not liable for errors made by the customer during the checkout process.

If you notice an error immediately after purchasing, please contact info@glamvish.shop within 2 hours, and we will do our best to correct it before the order is processed or shipped.

6. Contact Us

If you have any questions, need help with your order, or want more information, feel free to contact us anytime:

  • Email: info@glamvish.shop

  • Business Hours: 9:00 AM – 4:00 PM (Monday – Friday)

  • Business Address: 2540 blue heron cir seabrook, tx 77586, United States

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